Returns & exchanges
Here is how to contact the boutique if something is not right with your saree.
Requesting help with a delivered order
If you receive an incorrect, damaged or otherwise concerning item, contact our team promptly using your order number, delivery date and clear photos of the item and package. We will review the issue and explain the next steps.
Eligibility and time limits
Return, exchange and refund eligibility, deadlines, applicable exclusions and return shipping arrangements must be confirmed by our team for your specific order. Do not send items back without receiving return instructions.
Before requesting a return
Keep the saree, included accessories, tags and packaging in their received condition where possible. Alterations, blouse stitching and use may affect the options available.
Refund and exchange processing
Our team will explain any approved exchange or refund process, payment method and expected processing timeframe in writing.
Still have a question?
We can help you understand product details or the status of your order.